PRIVACY POLICY - APL TRANSFERS TÜRKİYE

APL Transfers Türkiye ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://apltransfers.com or use our services.

1. INFORMATION WE COLLECT

1.1 Personal Information

When you make a booking or contact us, we may collect the following personal information:

• Full Name
• Contact Information: Email address, phone number, and WhatsApp contact.
• Payment Information: Credit/debit card details (processed securely by our payment partners).
• Travel Details: Pickup and drop-off locations, flight information, and passenger details.
• Special Requests: Such as child seats, extra luggage, or other requirements.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect information about your device, including:

• IP Address
• Browser Type
• Operating System
• Referring Website
• Pages Viewed and Time Spent on Our Site

This information is collected using cookies and similar tracking technologies.

2. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

• Booking and Payment Processing: To confirm and manage your bookings and process payments securely.
• Customer Support: To communicate with you about your booking and respond to your inquiries.
• Personalization: To improve our website, services, and customer experience.
• Marketing and Promotions: To send you promotional offers and updates (you can opt out at any time).
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. LEGAL BASIS FOR PROCESSING

We process your personal information based on the following legal grounds:

• Contractual Necessity: To provide our services and fulfill our contract with you.
• Legitimate Interests: To improve our services and enhance customer experiences.
• Consent: For marketing communications (you can withdraw your consent at any time).
• Legal Obligation: To comply with legal requirements and respond to legal requests.

4. SHARING YOUR INFORMATION

We do not sell your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, customer support, and marketing.
• Business Partners: Trusted partners involved in fulfilling your booking requests.
• Legal Authorities: When required by law or to protect our rights and safety.

5. DATA SECURITY

We implement robust security measures to protect your personal data, including:

• SSL Encryption: Secure transmission of payment information.
• Access Controls: Limited access to your personal information to authorized personnel only.
• Data Retention: We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: To analyze user behavior and improve our services.
• Advertising Cookies: To deliver relevant ads and marketing content.

You can manage your cookie preferences through your browser settings.

7. YOUR DATA PROTECTION RIGHTS

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal information.
• Right to Restriction: Limit the processing of your data.
• Right to Data Portability: Receive your data in a commonly used format.
• Right to Object: Object to the processing of your personal data for marketing purposes.

To exercise these rights, please contact us at [email protected].

8. INTERNATIONAL DATA TRANSFERS

We may transfer your personal data to third-party service providers located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place to protect your information.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies before sharing your personal information.

10. CHILDREN'S PRIVACY

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children without parental consent.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

12. CONTACT US

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

13. COMPLAINTS

If you believe we have violated your data protection rights, you have the right to lodge a complaint with the relevant supervisory authority, such as the Data Protection Authority (DPA) in your jurisdiction.

By using our website and services, you consent to the terms of this Privacy Policy.