Frequently Asked Questions
Booking & Vehicles
Which Istanbul airports do you cover?
We provide transfers to and from Istanbul Airport (IST) and Sabiha Gökçen Airport (SAW).
How can I book an airport transfer in Istanbul?
You can book easily via our website, or by contacting our 24/7 customer support on +90 549 717 80 09 (phone or WhatsApp at +44 7538 989360, or email [email protected]).
How many passengers and suitcases can each vehicle carry?
- Saloon: Up to 3 passengers with 3 medium suitcases.
- MPV: Up to 5 suitcases.
- Minibus: Up to 8 suitcases.
Can I book a larger vehicle for extra luggage?
Yes, larger vehicles can be arranged upon request.
Do you provide child seats?
Yes, child seats are provided free of charge.
Can I request a baby seat or booster seat?
Yes, simply request it during booking.
Are your vehicles air-conditioned?
Yes, all vehicles are fully air-conditioned.
Do you offer executive or VIP vehicles?
Yes, executive and VIP options are available.
Can I book a Mercedes Vito or similar vehicle?
Yes, you can request a Mercedes Vito or similar large vehicle.
Are transfers private or shared?
All our transfers are private — you will not share the vehicle with other passengers.
